About the blog
Legal Sanity, for the first eight years, was really about helping lawyers optimize the business of law, and in particular, how they could create effective Attorney-Client relationships and help their clients achieve their goals. The impetus for Legal Sanity occurred when I looked around and started speaking to lawyers, I was shocked at their level of unhappiness. Then, as I inquired further, I discovered a group of people even more miserable than lawyers — their clients! Clients weren’t getting the results or the customer service that they’d really hoped for (and expected) out of their lawyers.
Therefore, through Legal Sanity blog and Legal Sanity Learning Programs, I set out to educate and train lawyers on how to optimize the Attorney-Client relationship and better the business of law. After eight years and 400+ blog posts and 125 programs delivered to thousands of lawyers, I feel like I have fully explored the subject matter. It is now time for me to speak primarily to a different audience — the other side of the coin — clients.
The more sophisticated, educated and confident the client, the more readily the client will take charge of their legal affairs and find the right lawyer.
Through the blog posts over the coming months, clients will become empowered. They will learn how to harness emotion, set clear goals, evaluate and maximize leverage, develop negotiation tips and learn how to communicate with lawyers effectively. This is the new focus of Legal Sanity. If you are a client, feel free to reach out to me with your questions and challenges in regards to the Attorney-Client relationship.
For all my lawyer readers, the renewed focus will also benefit you. You’ll see the Attorney-Client Relationship framed from the perspective of the client and this will help you refine your practice. If you feel you already practice in an effective client-centric manner, or you know someone else who does, please reach out to me. I will be highlighting lawyers and firms who get it and who are practicing the Legal Sanity way.
